Difficult Conversations (for Managers) in the Workplace


This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

  • information about how to have a difficult conversation
  • tips to help you prepare, manage your emotions and reach a positive outcome
  • interactive scenarios to help you practise your conversation skills
  • downloadable resources and links to further information

The AMA is authorised to distribute this course via doctorportal Learning under the Fair Work Ombudsman copyright and licence terms of use.

© Fair Work Ombudsman www.fairwork.gov.au 

Learning Outcomes

  1. Handle difficult conversations with your employees including discussing workplace issues, addressing poor behaviour and delivering bad news


Fair Work Ombudsman
Online Education
0h : 30m
MBA - CPD: 0h : 30m
RACGP: 1 pt
ACRRM - Fellow: 0.5 pts
ACRRM - Non Fellow: 0h : 30m
Health Services Administration

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