Difficult Conversations (for Managers) in the Workplace

Description

This course will help you gain the skills and confidence you need to discuss workplace issues when they arise. It includes:

  • information about how to have a difficult conversation
  • tips to help you prepare, manage your emotions and reach a positive outcome
  • interactive scenarios to help you practise your conversation skills
  • downloadable resources and links to further information

Disclaimer
The AMA is authorised to distribute this course via doctorportal Learning under the Fair Work Ombudsman copyright and licence terms of use. 

© Fair Work Ombudsman www.fairwork.gov.au 

 

Learning Outcomes

  1. Handle difficult conversations with your employees including discussing workplace issues, addressing poor behaviour and delivering bad news

 

Fair Work Ombudsman
N/A
Online Education
0h : 30m
MBA: 0h : 30m
RACGP: 1 pt
ACRRM - Fellow: 0.5 pts
ACRRM - Non Fellow: 0.5 pts
Health Services Administration
You have to be logged in to see the content of this module.

Provided by

doctorportal Learning respectfully acknowledges Aboriginal and Torres Strait Islander peoples as the first inhabitants of Australia. We respect the traditional owners of lands across Australia in which our members and staff work and live, and pay respect to their elders past, present and future.