BSB40215 Certificate IV in Business


Looking to manage a medical business? Develop your skills with AMA Training.

The Certificate IV in business is a nationally recognised qualification recommended for practice staff who provide leadership and guidance to others and who use well developed skills and knowledge to apply solutions to a range of unpredictable problems and who analyse information from a variety of sources.

Self-paced learning is the ideal model to achieve this qualification. Participants receive an individual learning guide in electronic format for each unit of competency which is completed at their own pace online. Participants have a dedicated trainer, who is contactable by telephone or email to support the learning process.

60 Category 1 points

Nominal 1 to 2 years

For further information please click the register now button below and complete the “Expression of Interest” form

The medical professional’s name and certificate of completion will be provided to the AMA Federal Office for uploading into the doctorportal Learning CPD tracker on their behalf for CPD tracking.


Learning Outcomes

Participants are required to complete 10 units of competency to achieve this qualification - 1 Core and 9 Electives selected from the units below:

Core units
BSBWHS401 - Implement and monitor WHS policies and programs to meet legislative requirements

Electives Group A
BSBADM405 - Organise meetings
BSBRSK401 - Identify and apply risk management processes
BSBCUS403 - Implement customer service standards
BSBREL401 - Establish networks
BSBINN301 - Promote innovation in a team environment
BSBMKG413 - Promote products and services
BSBFIA402 - Report on financial activity
BSBPMG522 - Undertake project work
BSBCUS402 - Address customer needs
BSBCUS401 - Coordinate implementation of customer service strategies
BSBLED401 - Develop teams and individuals
BSBMKG414 - Undertake marketing activities

Electives Group B
BSBLDR402 - lead effective workplace relationships
BSBMGT401 - Show leadership in the workplace
BSBMGT402 - Implement operational plan
BSBWOR404 - Develop work priorities


AMA Training Services (RTO Code 2010)
04 / 09 / 2021
Formal Qualification
Health Services Administration
Medical Practitioner, Doctor-in-Training, Non-Vocationally Registered, Practice Manager, Retired, Specialist - Other, Specialist General Practitioner
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